Frequently Asked Questions

Back to FAQ

Troubleshooting

What do I do if the server crashes immediately after starting it / doesn't start?

If your server version is older than 2.6, please update it. That will probably solve the issues you're having anyway.

If the server crashes immediately after starting it, or doesn't start at all, it's probably the settings file that has been corrupted. You need to delete it, and then start the server again:

  • Open a Run window (press Windows+R or open the start menu and open 'Run').
  • Enter %appdata% into the Run prompt, and press 'Ok'. This opens your application data folder.
  • Enter the folder named 'MediaMonkey Remote Server'
  • Delete settings.json
  • The server should now work